How Our Terms Apply to Your Account
When you open an account with gem999, you enter into a direct agreement with us — one that covers how your personal data is stored, how your wallet activity is recorded, and what happens if a dispute arises. We collect only the information needed to verify
-
1
your identity and process transactions through your chosen payment method. Your DANA, OVO, or GoPay wallet details are handled through encrypted channels and are never stored in plain text on our systems. Transactions are logged for account integrity and fraud prevention, not for marketing profiling. Our
-
2
terms are written to reflect the legal environment in Indonesia, and where local law sets a higher standard, we follow it. If a clause conflicts with applicable local regulation, the local rule takes precedence. You can request a copy of your account data at any time
-
3
through our support channel. We update these terms when our services change, and we notify you via the contact method on your account before changes take effect. Access to certain features depends on your region and whether local law permits it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.